If you need to reach us or a program participant, or if you have questions that require immediate attention, we have the following phone protocol in place:

• First, try to contact our office at  937.769.1015. If you leave a message outside of regular office hours, we will get back to you the next business day.
• If we are not available or you are calling after hours and must get in touch with someone immediately, call our  24-hour emergency line at 937.769.1017. Please use this number only in cases of emergency. If there is no answer, please leave a message, and your call will be returned promptly.

Emergency Procedures

In case of emergency, our response procedures and incident prevention policies are based on the best practices in the field of international education, as set out in our Emergency Action Plan. This plan, which is reviewed and updated regularly, is adopted by AEA faculty and staff onsite and in our offices. AEA faculty and staff are trained and experienced to respond effectively and immediately to incidents should they occur. In addition, local staff, closely connected with the host communities, is available at all times to support AEA students and faculty as needs arise.  AEA administrative staff, located in Yellow Springs, Ohio, is in continual communication with our program faculty abroad. We monitor overseas conditions on a daily basis and maintain contact with the U.S. State Department to ensure up-to-date, relevant information and to respond to potential difficulties through a well-developed communication network.

Please  contact us  for further information or questions regarding AEA Emergency Procedures.