Installing FirstClass

FirstClass® is integrated electronic conferencing software and e-mail system. It provides easy communication tools for communities, groups and individuals. The messages, folders, files and calendars are stored on the FirstClass® server at Antioch. All Antioch-owned computers, including those in the computer labs, have the FirstClass® client oftware installed.

There are two ways to access your Antioch FirstClass® account. We prefer that you use the FirstClass® client software on a computer connected to the Internet. Alternately, you may access FirstClass® via your web browser. These two methods of accessing FirstClass® are slightly different, but both methods allow you access to the same information and allow you to stay connected to the Antioch online community.

To install the FirstClass® client software on your personal computer: 1) Download the software by going to http://fc.antioch.edu/ and click on “Download Client Software.” 2) The next window will prompt you to select the version you want to install. Approximately four lines down, you will see a blue link for “Windows.” Click on “Windows.” 3) Follow the steps outlined on the web pages as you are prompted. Read the installation instructions on this page carefully, as they will advise you how to proceed with the installation after the download is complete.

To use your Antioch FirstClass® account, it is necessary that you have access to the Internet through the Antioch network or an ISP (Internet Service Provider).

To access your FirstClass® account using the web interface:

1. Log onto your ISP or the Antioch network and start your web browser. (Some web browsers include Internet Explorer, Safari, Netscape, Firefox, etc. Netscape 5.0 or higher, Internet Explorer 5.0 or higher, or AOL’s browser 5.0 or higher is recommended. Earlier version of these browsers will allow access to FirstClass® but you will not be able to use ®the services, such as Instant Message.)


2. In the address bar of your web browser, type http://fc.antioch.edu/ and press the Enter key. This will take you to the Antioch login page. The login page also has links to an online user guide, home pages for Antioch College, Antioch University and Antioch University McGregor, as well as a link to download the FirstClass® client software.


3. Click the Login link. When you see the FirstClass® login box, enter your User ID and password and then click Login. Your FirstClass® desktop will open.

If you have problems installing the client software or logging into the system, refer to the Frequently Asked Questions (FAQs) section under IT Services. Additional computer-related help is available by calling the Help Desk at 1-866-662-0056, or by e-mailing helpdesk@antioch.edu.