MBA Workshop: Organizational Communication
April 5 @ 5:30 pm - 8:30 pm
Organizational communication is the process of creating and exchanging messages within a network of independent relationships to cope with the uncertainty in the environment. At least 10% of all US enterprises fail because of bad management that reflects ineffective communication. High morale occurs when people are engaged in solving problems together through discussions and debates, and participants will leave with a survey tool to evaluate the communication and messaging within their own organization.
This workshop will cover how to measure the effectiveness of organizational communication; the role of culture and climate in determining organizational communication; managerial responsibilities in building a supportive communication climate; Upward and Downward communication networks and Horizontal communication; how to foster two-way communication in your organization; the Five Messages Leaders Must Manage; and resolving conflicts through co
Lois Phillips, PhD was the founder and executive director of AUSB and has worked as a consultant across industries. She has provided professional development training in Organizational Communication and Team Development, facilitated 5-year strategic plans for a range of colleges and universities, delivered keynote speeches at professional conferences, and taught workshops on presentation skills and negotiation skills for UCSB Extension. With media experience that informs her executive communication coaching practice, Dr. Phillips has hosted two cable television programs about the changing roles of women and men, co-hosted DIALOGUES for KCLU/NPR, and written articles for Noozhawk and Pacific Coast Business Times.
Business attire recommended.