Student Services Office – New England

Position Type: Work-Study
Department:  Student Services

Start Date:  1/11/21
End Date:  5/7/21
Number of Positions:  1 – 2
Hours per Week:  7.5 – 15

Days needed – Tues and Thurs  (can be 8:30-4:30 but at least 11-3)
Weekends Required: NO
Evenings Required: NO

Supervisor: Catherine Schlichting

This position allows for remote work Yes/No:  YES
Percentage of time that could be remote (0-100%):  90%
Method to assess remote work:  checking in on zoom meetings, checking daily log and SS email.

Job Description

Provide cheerful, friendly student support for counter and telephone traffic. Job responsibilities will include processing the mail, filing and maintaining files, data entry as well as obtaining and understanding information from our data system and website, maintain reports, mailings, web review, scheduling appointments with staff, and special projects. It is required for this position to be reliable and on-time.

participate in zoom monitoring, by helping students or notifying SS staff to join the meeting with specific situation.

The assistant will be trained on Student Services topics in financial aid, student accounts, and the registrar offices and be expected to answer basic questions about all Student Services Departments.

Qualifications

This position requires first and foremost an attitude of friendly service to all counter and phone traffic. They must also be able to work independently with little supervision, be organized and detailed, possess technical skills to assist with daily tasks, maintain electronic training materials, and work in Microsoft Office with Word and Excel.

How to Apply:

Email: [email protected]