Student Success Coordinator

ANTIOCH UNIVERSITY MISSION STATEMENT

Antioch University provides learner-centered education to empower students with the knowledge and skills to lead meaningful lives and to advance social, economic, and environmental justice.

POSITION DESCRIPTION

TITLE:                                        Student Success Coordinator

CLASSIFICATION:                 Part-time, Non-FWSP Student Worker

SUPERVISOR:                        University Director of Student Services

WORK SCHEDULE:               12-15 hrs/week at $16.99/hr

POSITION SUMMARY

The Student Success Coordinator position in the Office of Academic Affairs (OAA) is a part-time, 12-15 hours per week position. The SS Coordinator reports to, and works in collaboration with, the University Director of Student Services, providing administrative support to the Director and SS department staff.

DEPARTMENT OVERVIEW

The Student Success environment in the Office of Academic Affairs is committed to the implementation of programs, resources, and staffing in support of student success across all degree levels, programs, and student populations at Antioch University. The Student Success team is committed to the daily work involved in ensuring that the Antioch University mission is embodied in the structures, systems, and programming overseen by the OAA.

ESSENTIAL JOB FUNCTIONS

Student success support includes

• Conducting research on current topics in higher education and student success (e.g. underserved student populations, veterans, etc.).
• Assisting the University Director with the administrative tasks essential to furthering departmental goals in support of university-wide student success initiatives (mental health, veterans and military-connected programming, updating of SS sites, general administrative support)
• Data management, intra-university Google sites, web content for various student success departments, etc
• Meeting planning and coordination include managing set up for department functions, helping organize guest speaker events, and more
• Public relations duties such as internal website updates, posting department news and events and assisting with department newsletter
• Manage competing priorities and pending requests
• Other duties as assigned to support department needs

MINIMUM REQUIREMENTS

• Bachelor’s Degree
• Competent communicator, both verbally and written
• Proficient with Microsoft Office, Google, Adobe, and the Internet, with the interest and ability to learn new software programs
• Familiarity with online learning systems helpful
• Strong organizational, attention to detail, and time management skills
• Team player

KNOWLEDGE, SKILLS, AND ABILITIES

Individuals must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Effective and timely communication with University student success staff across all campuses, as needed, for successful implementation of student success initiatives
• Maintain confidentiality in compliance with the OAA&SS Confidentiality Agreement
• Highest levels of time management and organizational skills
• Effective and timely follow-up of support requests — may include communication outside of a 9:00 am – 5:00 pm schedule, depending on the timezone
• Knowledge of various computer applications, websites, data entry
• Interest and curiosity in learning new technologies to support student success initiatives
• Work independently, and in a team environment, valuing the highest levels of collegiality and teamwork
• Perseverance and tenacity in pursuing the fulfillment of duties in face of challenges, barriers, and frustrations
• Seek assistance from supervisor when difficulties arise
• Demonstrated understanding of social justice, including an awareness of the opportunities, issues, and challenges related to ability, race, ethnicity, culture, gender, and socio-economic diversity
• Occasional travel to the nearest campus location

HOURS OF EMPLOYMENT

This is a part-time position (12-15 hrs/week) serving a national university.  A work schedule will be established in consultation with the supervisor.

WORK LOCATION

The position may work remotely.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the student worker is regularly required to sit, stand, use hands and fingers, and talk or hear. The employee is occasionally required to reach with hands and arms. The individual must occasionally lift and/or carry up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Requires daily use of computers and other standard office equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply, contact Karen Crist at [email protected]