Admissions Support Student Worker - O. Rodriguez [Work Study]

Start Date: 7/1/2026
End Date: 6/30/2027
Number of Positions: 3
Hours per Week: 20
Weekends Required: No
Evenings Required: No

Supervisor: Ozzie Rodriguez

Alternate Supervisor: Heather Howell

This position allows for remote work Yes/No: Yes

Percentage of time that could be remote (0-100%): 100%; receiving phone calls from prospective student, replying/forwarding emails, assisting with admissions appointment set-up, reschedules, and cancellations

Method to assess remote work: Daily reviews of performance, weekly meetings, one-on-one chats, and daily check-ins

Job Description

• The Communication Center student worker will be available approximately 5 hours a day (4 days a week) to answer incoming phone calls and reply to incoming emails from prospective students.
• During periods of no phone calls or emails, the student worker will be responsible for connecting with prospective students who have appointment booking issues, such as duplicate appointments, no shows, reschedules, and cancellations, which takes about 1 hour a day to complete.
• At least 1 hour a week is also spent on a weekly meeting for training, updates, and reviews.

Qualifications

• Strong experience working with Google Suite
  
• Strong experience working in a customer service setting
  
• Some experience working with data management platforms
  
• Ability to work hours during a 9-5pm PST window
  
• Must have own laptop, Wi-fi, and work remotely

Does this position meet the definition of Community Service? Yes

How to Apply: CV/Resume required

Email: [email protected]

Position Type: Work Study

Department: Communication Center